1
Introduction
This Privacy Policy ("Policy") describes how bk1971 ("bk1971", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to individuals ("Player", "User", "you", "your") who access or use the bk1971 online casino and sports betting platform available at bk1971.app, including all games, payment services, customer support channels, and promotional features offered through that platform.
By registering a bk1971 account, accessing the platform, placing a bet, making a deposit, or otherwise interacting with the bk1971 service, you acknowledge that you have read this Policy in full and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not register an account or use the bk1971 platform.
Plain-Language Summary: bk1971 collects personal data to operate your account, verify your identity, process payments, prevent fraud, and comply with responsible gaming obligations. We do not sell your personal data to third parties for commercial marketing purposes. We use SSL encryption on all data transmissions and apply strict internal access controls to your information.
This Policy should be read alongside the bk1971 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into this document. In the event of any conflict between this Policy and the Terms & Conditions on a data-related matter, this Policy shall prevail.
2
Who We Are
bk1971 is an online casino and sports betting platform serving players across Bangladesh. The platform is accessible at bk1971.app and offers live cricket betting, BPL and IPL markets, premium slot games from internationally recognised providers, live dealer casino tables, and a range of other gaming products. For all data-related enquiries, bk1971 acts as the data controller in respect of personal data collected through the platform.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the bk1971 data team at: [email protected]. We aim to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within 14 business days.
3
Data We Collect
bk1971 collects personal data across several categories depending on your level of engagement with the platform. The categories of data we collect, and the specific data points within each category, are set out in the table below.
| Category |
Data Collected |
Required / Optional |
| Identity Data |
Full legal name, date of birth, nationality, gender, government-issued ID number |
Required (KYC) |
| Contact Data |
Email address, mobile phone number, residential address (including district, city — e.g., Dhaka, Chittagong, Sylhet) |
Required |
| Account Data
|
Username, encrypted password, account balance, transaction history, bonus history, login timestamps |
Required |
| Financial Data |
bKash wallet number, Nagad number, Rocket number, Upay number, bank account details (where applicable), deposit and withdrawal records in BDT |
Required |
| KYC Verification Data |
Copies of National ID card, passport, or other government-issued photo ID; proof of address documents; source-of-funds documentation |
Required (verification) |
| Technical Data |
IP address, device type, operating system, browser type and version, screen resolution, session duration, referring URL |
Collected automatically |
| Usage Data |
Games played, bet amounts, win/loss records, markets accessed, pages visited, time spent on platform, in-play betting patterns |
Collected automatically |
| Communications Data |
Support ticket contents, live chat transcripts, email correspondence with bk1971 support, survey responses |
Where applicable |
| Marketing Preferences |
Opt-in/opt-out status for promotional emails and SMS, preferred communication channel, promotional offer history |
Optional |
Special Category Data: bk1971 does not intentionally collect special category personal data (such as health data, racial or ethnic origin, religious beliefs, or political opinions) through its standard platform operations. Where a Player voluntarily discloses health-related information in the context of a responsible gaming request — for example, disclosing a gambling addiction when requesting self-exclusion — that information will be processed solely for the purpose of actioning the responsible gaming request and will not be used for any other purpose.
4
How We Collect Data
bk1971 collects personal data through the following channels and mechanisms:
- Account Registration: When you create a bk1971 account, you directly provide identity, contact, and account data through the registration form.
- KYC Verification: When you submit identity and address documents to complete the Know Your Customer verification process, you provide KYC verification data directly to bk1971.
- Deposits and Withdrawals: When you initiate a financial transaction through bKash, Nagad, Rocket, Upay, or a bank transfer, financial data associated with that transaction is collected and recorded against your account.
- Platform Usage: Technical data and usage data are collected automatically through server logs, session tracking technology, and analytics tools as you navigate and interact with the bk1971 platform.
- Customer Support: When you contact bk1971 via email or live chat, communications data relating to your enquiry is collected and stored as part of your support record.
- Cookies and Similar Technologies: bk1971 uses cookies and similar browser-based tracking technologies to collect technical data and improve your experience on the platform. See Section 8 for full details.
- Third-Party Verification Partners: Where bk1971 uses a third-party identity verification service to assist with age verification or KYC, that service may share verification outcomes and associated data with bk1971 as part of the verification process.
5
Legal Basis for Processing
bk1971 processes personal data on one or more of the following legal bases depending on the specific processing activity:
- Contractual Necessity: Processing your identity, contact, account, and financial data is necessary for bk1971 to perform its contractual obligations to you under the Terms & Conditions, including operating your account, processing deposits and withdrawals, and settling bets.
- Legal Obligation: Processing KYC verification data, financial transaction records, and anti-money-laundering monitoring data is necessary for bk1971 to comply with its legal obligations, including age verification, identity verification, and compliance with applicable anti-financial-crime requirements.
- Legitimate Interests: Processing technical data, usage data, and fraud-detection signals is carried out on the basis of bk1971's legitimate interest in maintaining the security, integrity, and fair operation of its platform, and in detecting and preventing fraud, collusion, and other prohibited conduct.
- Consent: Processing your marketing preferences and sending you promotional communications is carried out on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw your consent to marketing communications at any time by updating your account preferences or by contacting [email protected].
6
How We Use Your Data
bk1971 uses the personal data it collects for the following purposes. Each purpose is linked to a legal basis as described in Section 5:
- Account Management: To create, maintain, and operate your bk1971 account, including verifying your identity at registration and upon request, processing login authentication, and managing your account settings and preferences.
- Payment Processing: To process your deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and bank transfer; to maintain accurate financial records against your account; and to identify and investigate any disputed or irregular transactions.
- KYC and Age Verification: To verify that you are aged 18 or above, to confirm your identity, and to satisfy source-of-funds checks in accordance with bk1971's anti-money-laundering obligations. bk1971 applies a strict 18+ only policy and uses your date of birth and identity documents to enforce this policy.
- Bet Settlement and Game Operations: To record bets placed, calculate outcomes, settle winnings, and maintain an auditable record of all gaming activity associated with your account, including live cricket betting, BPL and IPL markets, slot gameplay, and live dealer sessions.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, match-fixing, and other forms of prohibited conduct. This includes automated monitoring of betting patterns and deposit behaviours using technical and usage data.
- Responsible Gaming: To monitor your gambling activity for indicators of problem gambling behaviour, to enforce any deposit limits, cooling-off periods, or self-exclusion periods you have applied, and to contact you proactively where bk1971's responsible gaming monitoring identifies a potential concern.
- Customer Support: To respond to your enquiries, resolve disputes, manage complaints, and provide technical assistance through the bk1971 support team.
- Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and seasonal promotions related to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh via email or SMS. You may withdraw consent at any time.
- Platform Improvement: To analyse aggregated usage data and technical data to understand how players interact with the bk1971 platform, to identify areas for improvement, and to develop new features and products.
No Automated Decision-Making with Legal Effect: bk1971 does not use fully automated decision-making processes that produce legally significant effects on your account without human oversight. Where automated systems flag an account for investigation (for example, for suspected fraud or responsible gaming concerns), a bk1971 compliance team member reviews the flag before any formal account action is taken.
7
Data Sharing & Disclosure
bk1971 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. bk1971 may share your personal data with the following categories of recipients in the circumstances described:
- Payment Service Providers: bk1971 shares financial transaction data with payment processors (including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank) to the extent necessary to process your deposit or withdrawal. These providers act as independent data controllers in respect of their own services and are subject to their own privacy policies.
- Identity Verification Partners: bk1971 may share identity and KYC data with third-party identity verification service providers for the purpose of completing age and identity checks. These providers are bound by data processing agreements and are permitted to use your data only for the verification purpose.
- Game Content Providers: Where you play games powered by third-party game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), session data and bet records may be transmitted to those providers' game servers to operate the game. These providers are contractually bound to process that data only for the purpose of game operation and fair-play certification.
- Fraud Prevention and AML Services: bk1971 may share technical and financial data with third-party fraud detection and anti-money-laundering screening services as part of its security and compliance operations.
- Law Enforcement and Regulatory Authorities: bk1971 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a valid legal order, court order, or applicable law. bk1971 will notify affected players of such disclosures where it is legally permitted to do so.
- Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of bk1971's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to how your data is processed as a result.
8
Cookies & Tracking Technologies
bk1971 uses cookies and similar tracking technologies (including local storage, session storage, and pixel tags) to operate the platform, remember your preferences, maintain your authenticated session, and collect analytics data. The categories of cookies used by bk1971 are described below:
- Strictly Necessary Cookies: These cookies are essential for the bk1971 platform to function. They maintain your login session, prevent cross-site request forgery, and enable core gameplay and payment features. These cookies cannot be disabled without breaking core platform functionality.
- Performance and Analytics Cookies: These cookies collect aggregated, anonymised information about how players use the bk1971 platform — including which pages are visited most frequently, how long sessions last, and where players navigate from. This data is used exclusively to improve the platform.
- Functional Cookies: These cookies remember your stated preferences, such as your preferred language, display settings, and responsible gaming limit configurations, so that you do not need to re-enter them on every visit.
- Session Authentication Cookies: These cookies verify that you are logged into your bk1971 account and maintain your authenticated state as you navigate between different sections of the platform.
You may control cookie settings through your browser's privacy and settings menu. Disabling strictly necessary cookies will prevent you from logging into and using your bk1971 account. Disabling performance cookies will not affect your ability to use the platform but will reduce bk1971's ability to improve it based on usage patterns.
9
Data Retention
bk1971 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable legal, regulatory, or audit obligations. The general retention periods applied by bk1971 are as follows:
- Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years following permanent account closure, to satisfy anti-money-laundering record-keeping requirements.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with financial record-keeping obligations.
- KYC Verification Documents: Retained for the duration of your active account plus five (5) years following permanent account closure. Copies of identity documents are stored in encrypted form and access is restricted to authorised compliance personnel only.
- Technical and Usage Data: Retained in identifiable form for up to twenty-four (24) months, after which it is aggregated and anonymised for statistical analysis purposes.
- Customer Support Communications: Retained for three (3) years from the date of each support interaction, to enable dispute resolution and audit trail integrity.
- Marketing Consent Records: Retained for the duration of the consent period plus three (3) years following withdrawal of consent, to demonstrate compliance with consent obligations.
Upon expiry of the applicable retention period, bk1971 will securely delete or irreversibly anonymise the relevant personal data. Where data cannot be deleted immediately due to backup cycle constraints, it will be isolated from active processing and deleted at the next available secure deletion cycle.
10
Data Security
bk1971 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:
- SSL/TLS Encryption: All data transmitted between your device and the bk1971 platform is encrypted using SSL/TLS protocols. No personal or financial data is transmitted in plain text over any network connection to or from the bk1971 platform.
- Password Security: Account passwords are stored using industry-standard cryptographic hashing algorithms. bk1971 never stores passwords in plain text and never transmits your full password through any communication channel, including email or live chat.
- Access Controls: Access to personal data within bk1971's internal systems is restricted on a strict need-to-know basis. Staff members who do not require access to personal data for their specific role are not granted access. All internal data access is logged and subject to regular audit.
- Two-Factor Authentication: bk1971 supports two-factor authentication on player accounts to provide an additional layer of protection against unauthorised access. Players are strongly encouraged to enable this feature from their account security settings.
- Data Minimisation: bk1971 collects and retains only the personal data that is necessary for the specific purposes described in this Policy. Data that is no longer required for its original purpose is deleted or anonymised in accordance with the retention schedule in Section 9.
- Incident Response: bk1971 maintains an internal data breach response plan. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, bk1971 will notify affected players as promptly as is reasonably practicable and will take immediate steps to contain and remediate the breach.
Your Responsibility: The security of your bk1971 account also depends on you. You are responsible for keeping your password confidential, not sharing your login credentials with any third party, and notifying bk1971 immediately at
[email protected] if you believe your account has been compromised. bk1971 cannot be held responsible for unauthorised access resulting from your failure to maintain adequate credential security.
11
Your Rights
As a player whose personal data is processed by bk1971, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact bk1971 at [email protected] with the subject line "Data Rights Request" and include your account username and a description of the right you wish to exercise. bk1971 will acknowledge your request within 48 hours and respond substantively within 14 business days.
- Right of Access: You have the right to request a copy of the personal data that bk1971 holds about you, together with information about how that data is being processed. bk1971 will provide a structured, commonly used, machine-readable copy of your data upon receipt of a valid access request.
- Right to Rectification: You have the right to request that bk1971 correct any inaccurate or incomplete personal data held about you. You may also update certain account data (such as your email address or phone number) directly from your account settings panel.
- Right to Erasure: You have the right to request that bk1971 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies. This right is subject to bk1971's legal obligation to retain certain data for the periods set out in Section 9.
- Right to Restriction: You have the right to request that bk1971 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: Where bk1971 processes your personal data on the basis of your consent or contractual necessity, and the processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data on the basis of bk1971's legitimate interests. Where you raise a valid objection, bk1971 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to Withdraw Consent: Where bk1971 processes your personal data on the basis of your consent (specifically, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. To withdraw marketing consent, update your preferences in your account settings or contact [email protected].
12
Children & Minors
The bk1971 platform is strictly intended for adults aged 18 years and above. bk1971 does not knowingly collect personal data from any person under the age of 18. All accounts are subject to age verification as part of the KYC process, and any account found to belong to a person under 18 will be closed immediately, with all verified real-money balances returned to the originating payment method after confirmation of the true account holder's identity.
If you are a parent or guardian and believe that a minor in your care has registered a bk1971 account or provided personal data to bk1971 without your knowledge, please contact us immediately at [email protected]. bk1971 will investigate and, if the account is confirmed to belong to a minor, close the account and delete all associated personal data within a reasonable timeframe.
bk1971 uses industry-standard age verification technology and cooperates with third-party verification services where necessary to enforce the 18+ age restriction. Players who are found to have misrepresented their age during registration will have their accounts permanently closed and any winnings forfeited.
13
Third-Party Links
The bk1971 platform may contain links to the websites or services of third-party payment providers or game studios in certain informational contexts. bk1971 is not responsible for the privacy practices or the content of any third-party website or service. If you click through to a third-party website from the bk1971 platform, we encourage you to read that website's own privacy policy before providing any personal data. The inclusion of a link to a third-party website does not constitute an endorsement by bk1971 of that website or its privacy practices.
14
Policy Changes
bk1971 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform operations. The effective date at the top of this document will be updated whenever a material change is made. Where a change materially affects the way in which bk1971 processes your personal data, bk1971 will notify you by email to your registered address or through a prominent notice on the platform prior to the change taking effect.
Your continued use of the bk1971 platform after the publication of any updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with the revised Policy, you must cease using the platform and may close your account by contacting [email protected] before the revised Policy takes effect.
15
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bk1971 handles your personal data, please contact us. Our support team operates 24 hours a day, 7 days a week on Bangladesh Standard Time (UTC+6).
[email protected]
Please include "Privacy Policy Enquiry" or "Data Rights Request" in your subject line along with your account username so that our team can route your message to the appropriate team member promptly. For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or include "Responsible Gaming" in your subject line.